Political intelligence

The Intelligence Behind Better Political Decisions.

PollMine Analytics brings research, communications, analytics and office operations together for elected representatives, candidates and political parties — so decisions rest on evidence, and delivery is organised, documented and accountable.

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What we do

Four connected capabilities, one accountable partner.

Research informs communication. Communication is coordinated with the office. The office tracks every public request. Each pillar strengthens the others.

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Campaign Strategy & Execution

Time-bound campaign operations with approval workflows, expenditure records and disciplined issue monitoring.

Intelligence in practice

See how information becomes a decision.

Concept demonstrations of the dashboards, reports and tracking tools we build. All figures shown are fictional and are labelled as illustrative.

Constituency Connect · Case overview Concept demonstration · Illustrative data
Cases received
312
+12% vs previous 30 days
Verified resolved
158
+9% met closure standard
Awaiting authority response
41
−5% referred, no reply yet
Overdue (over 14 days)
33
+3 needs escalation
Avg. time to first response
1.8 days
−0.4 days target 2 days
Avg. time to verified closure
9.6 days
−1.2 days target 14 days

Cases received vs verified closed, per week

  • Received
  • Verified closed
0 30 60 90 W1 W2 W3 W4 W5 W6 W7 W8 W1: 61 received, 30 verified closed W2: 58 received, 33 verified closed W3: 66 received, 35 verified closed W4: 70 received, 36 verified closed W5: 74 received, 37 verified closed W6: 79 received, 39 verified closed W7: 77 received, 40 verified closed W8: 82 received, 42 verified closed 82 42

Case status

  1. Received 312
    all authorised channels
  2. Under review 19
    being validated
  3. Referred to authority 94
    with department
  4. Awaiting response 41
    follow-up scheduled
  5. Verified resolved 158
    closure confirmed

Referred cases are never counted as resolved.

Cases by issue category

Share · change vs last month
  • Water supply 74 +14%
  • Roads & drainage 61 +6%
  • Pensions & welfare 52 −3%
  • Electricity 44 +11%
  • Health services 31 +2%
  • Other 50 −4%

First response within 2 days

78%

Target 85%. 7 points below target this period.

Intake channels

  • Helpline 142
  • WhatsApp (opted-in) 96
  • Web form 51
  • Walk-in 23
Issue concentration by ward · 1–30 September Fictional constituency · Illustrative
Map of a fictional constituency with 12 wards shaded by number of cases; Ward 06 and Ward 11 have the most. Ward 01: 14 cases, 1 overdue Ward 02: 22 cases, 2 overdue Ward 03: 9 cases, 0 overdue Ward 04: 17 cases, 1 overdue Ward 05: 31 cases, 4 overdue Ward 06: 52 cases, 7 overdue Ward 07: 38 cases, 5 overdue Ward 08: 12 cases, 0 overdue Ward 09: 19 cases, 2 overdue Ward 10: 27 cases, 3 overdue Ward 11: 47 cases, 6 overdue Ward 12: 24 cases, 2 overdue 01 02 03 04 05 06 07 08 09 10 11 12 River Lake N 01 km
Cases
312
Wards
12
Overdue
33

Wards needing attention

  1. 1 Ward 06 52 cases 7 overdue
  2. 2 Ward 11 47 cases 6 overdue
  3. 3 Ward 07 38 cases 5 overdue
  4. 4 Ward 05 31 cases 4 overdue

Cases per ward

  • 0–10
  • 11–20
  • 21–30
  • 31–40
  • 41+
  • Overdue cases (size = count)
  • Main road
  • River / lake
Ward-level totals only — no individual addresses. Hover a ward for its figures.
Issue tracking register Concept demonstration · Illustrative data
Reference Received Category Ward Channel Assigned to Status Days open (target 14) Next action
DEMO-0391 29 Aug Water supply Ward 06 Helpline Water board liaison Awaiting response 19 Overdue Escalate today
DEMO-0398 31 Aug Roads & drainage Ward 11 WhatsApp Municipal engineer Referred 17 Overdue 12 Sep
DEMO-0405 2 Sep Pensions & welfare Ward 05 Walk-in Office team Awaiting response 15 Overdue 13 Sep
DEMO-0412 4 Sep Water supply Ward 07 Helpline Water board liaison Referred 13 14 Sep
DEMO-0418 6 Sep Electricity Ward 02 Web form Power utility desk Referred 11 15 Sep
DEMO-0421 9 Sep Health services Ward 10 Helpline Office team Under review 8 12 Sep
DEMO-0427 11 Sep Roads & drainage Ward 12 WhatsApp Municipal engineer Resolved 6 Closed
DEMO-0433 14 Sep Other Ward 04 Web form Office team Under review 3 16 Sep
Monthly service report Illustrative sample

PollMine Analytics

Constituency service report · September

Prepared for: Office of a sitting MLA (illustrative) · Confidential

Sample

Section 2 · Public service requests

Executive summary

  • Requests rose 12% on the previous month, led by water supply in Wards 06 and 11.
  • Average time to first response improved to 1.8 days, within the 2-day target.
  • 33 cases are overdue; 21 of these await responses from two departments.
Requests received
312
Verified resolved
158
Resolution rate
51%
Overdue
33

Requests received, last 12 months

0 100 200 300 Nov Jan Mar May Jul Sep Oct: 196 requests Nov: 210 requests Dec: 204 requests Jan: 228 requests Feb: 221 requests Mar: 246 requests Apr: 255 requests May: 249 requests Jun: 270 requests Jul: 284 requests Aug: 279 requests Sep: 312 requests

Top issues this month

CategoryCasesChange
Water supply74+14%
Roads & drainage61+6%
Pensions & welfare52−3%

Method note: Counts include all authorised intake channels; duplicates removed. A case counts as resolved only when it meets the documented closure standard.

PollMine Analytics · Illustrative sample Page 4 of 12

Explore our research approach

Who we serve

Two kinds of engagement, built for different moments.

Ongoing partnership

Elected Representatives

For sitting MLAs and MPs who need a well-run office throughout their term: coordinated communications, structured public-service tracking and regular reporting.

  • Digital office and briefing support
  • Constituency grievance tracking
  • Public-issue research and dashboards
  • Monthly service and engagement reports
Representative services

Time-bound campaign

Candidates & Political Parties

For party-backed and independent candidates, and authorised party organisations, preparing for a defined campaign period with clear scope and compliance records.

  • Candidate digital presence
  • Approved content and advertising workflows
  • Media monitoring and rapid verification
  • Campaign operations and expenditure records
Campaign packages

How we work

A disciplined process, repeated every cycle.

We sell a dependable method and measurable service delivery — not guaranteed outcomes.

  1. 01

    Discover

    Understand the client, constituency, existing team, official channels, authorised decision-makers and legal requirements.

    Output Scope statement and initial risk register

  2. 02

    Analyse

    Audit accounts, content, media coverage, office workflows and complaint handling. Establish baselines without inventing targets.

    Output Baseline report

  3. 03

    Plan

    Agree priorities, approval roles, KPI definitions and a 30-day implementation plan with clear exclusions.

    Output Implementation plan and permission matrix

  4. 04

    Execute

    Set up the operating system, then deliver content, research, case management and coordination on an agreed rhythm.

    Output Content log, case register and field reports

  5. 05

    Measure

    Report against defined KPIs in weekly operational and monthly performance reviews.

    Output Monthly service report

  6. 06

    Improve

    Investigate delays, recurring issues and data-quality gaps, then update the delivery plan.

    Output Action register and updated plan

Our standards

Principles that are written into every engagement.

  • Discretion

    Client matters stay confidential. Access is role-based, logged and reviewed, and never shared through personal chats.

  • Evidence-led

    Findings come with their methodology and limitations. We do not fabricate results or present forecasts as facts.

  • Accountability

    Every deliverable, approval and expense is recorded. Every KPI has a written definition.

  • Data protection

    We collect only what is necessary, define retention periods and work in line with India's Digital Personal Data Protection framework.

  • Professional execution

    Agreed scope, defined service hours and realistic commitments — never unlimited promises or guaranteed outcomes.

Request a consultation

Start with a confidential conversation.

Tell us a little about your office or campaign. We will respond to arrange a discovery discussion and, if appropriate, prepare a scoped proposal.

  • Enquiries are treated as confidential and seen only by the team responding.
  • We ask only for what we need to reply, and never use it for marketing.
  • Every engagement begins with a written scope, exclusions and fees.

A brief outline is enough. Please do not include identity numbers, health information or details about other individuals.

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